At Designer Amina, we are committed to ensuring your complete satisfaction with every purchase. If, for any reason, you are not entirely pleased with your order, our Refund and Returns Policy is here to assist you with a seamless and hassle-free experience.
Refunds:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, a refund will be processed to your original method of payment within 7-10 business days. Please be aware that depending on your payment provider, it may take additional time for the refund to appear in your account. Original shipping charges are non-refundable, and you will be responsible for covering the return shipping costs unless the return is due to a defect or error on our part.
Exchanges:
If you need to exchange an item for a different size or color, please contact our customer service team. We will guide you through the process and ensure that you receive the correct item promptly within 7-10 business days. Exchanges are subject to product availability, and we recommend initiating the exchange process as soon as possible to secure your preferred item.
Damaged or Defective Items:
If you receive a damaged or defective item, please notify us immediately. We will arrange for a replacement or a full refund, including any shipping charges, at no additional cost to you. Your satisfaction is our priority, and we are dedicated to resolving any issues promptly and effectively.
For any questions or assistance regarding our Refund and Returns Policy, please do not hesitate to contact our customer service team. We are here to help and ensure that your shopping experience with Designer Amina is nothing short of exceptional.
